Exchange and return policy

Exchange and return policy

                     ordered the wrong size or design? It can be exchanged. Several special factors are considered during exchange. You have to bear the delivery charge when you exchange the item. It may take 7/8 working days to exchange the item. If we have stock of that item, you can get the same item or can be exchanged with another.

Thank you for reading this post, don't forget to subscribe!

How to exchange items?

                       Let us know the size and design you want to get back when exchanging the item you bought. If we have the item in stock, we will arrange to deliver the item back to you through a courier service. Then give the product you have, to our rider and get the new one. The delivery charge should be paid to the same rider. Please do avoid sending the parcel to us through any other courier service at any time.


Return and refund

                 If you want to return the item for any reason, you have to pay the delivery charge and send the item back to us. After we receive it, we will check its condition and only the price of the t shirt will be refunded to you. You can get it in a convenient bank account within 3 working days.

The following conditions may apply when making a return.

  • The tag must be attached.
  • T shirt must not be worn, washed or damaged.
  • Must be packed safely and send it back to us with the invoice.

We at Viento are always ready to provide you with quality service.

Thank you….

Can we help you?