We accept exchange requests within 2 days of delivery.
The exchange process will take up to 7/8 working days.
An exchange delivery charge of LKR 550/- will be applied.
If the same item (size or color) is available, we will exchange it directly. If not, you can choose another item of equal value.
When our rider arrives with the exchange item, please ensure that your parcel is safely packed and ready for collection.
Please do avoid sending the parcel to us through any other courier service at any time.
📌Return Policy:
We accept return requests within 2 days of delivery.
The item(s) must be returned with the invoice, in its original packaging, unused, and in resalable condition. Return using registered post or a courier service of your choice, at your own cost.
Once we receive the returned parcel, we will inspect it for any damage. item must not be worn, washed or damaged. The tag must be attached.
If the item is in acceptable condition, we will process your refund to your provided bank account within 3 to 4 working days.
We will refund the value of the returned item(s) but will not refund any shipping charges paid.
Returns or Exchanges on Sale Items : Any discounted items are considered final sale and cannot be returned for a refund or exchange.Â